Privacy Policy

Last updated: 11 March 2026

1. Who We Are

Livestream Data Systems Ltd (Company Number: 10287642) trading as isitnicked.com ("we", "us", "our"). We are registered with the Information Commissioner's Office (ICO) under registration number ZA198452.

2. Information We Collect

Account Information

When you register for an account, we collect:

  • First name and surname
  • Email address
  • Contact telephone number (optional)
  • Password (stored securely using one-way hashing)

Search & Usage Data

When you use our service, we collect:

  • Vehicle registration marks (VRMs) and VINs searched
  • Date and time of each search
  • IP address
  • Results returned from vehicle lookups and PNC checks

Cookies

We use essential cookies for login and session management. These cookies are necessary for the website to function and cannot be switched off.

3. How We Use Your Information

We use your personal data to:

  • Provide and maintain our vehicle checking service
  • Authenticate your account and manage your sessions
  • Display your search history within your account
  • Prevent and detect criminal activity, fraud, and misuse of our service
  • Comply with legal obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contract: Processing necessary to provide the service you have registered for
  • Legitimate interests: Fraud prevention, security, and service improvement
  • Legal obligation: Logging searches for the prevention and detection of crime

5. Third-Party Services

We share data with the following third parties:

  • Vehicle Data Global (VDG): We send VRM/VIN data to retrieve vehicle details and PNC stolen check results
  • Google Analytics: We send anonymised usage data and IP addresses to Google to help us improve site performance
  • Microsoft Azure: Our database and hosting infrastructure is provided by Microsoft Azure, with data stored in the UK

6. Data Retention

  • Account data: Retained for as long as your account is active. You may request deletion at any time.
  • Search logs: Retained indefinitely for the prevention and detection of criminal activity, as required by our data processing obligations.
  • Vehicle cache data: Cached lookup results are retained temporarily and expire at the end of each day.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Rectify inaccurate personal data
  • Request erasure of your personal data (subject to legal retention requirements)
  • Object to processing of your personal data
  • Data portability
  • Lodge a complaint with the ICO (ico.org.uk)

8. Security

We take appropriate technical and organisational measures to protect your personal data, including:

  • Passwords are hashed using industry-standard BCrypt and are never stored in plain text
  • All data is transmitted over HTTPS
  • Database access is restricted and secured

9. Contact Us

For any questions about this privacy policy or to exercise your data rights, please contact us at:

Livestream Data Systems Ltd
Email: privacy@isitnicked.com